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Grievance Procedures

First instituted in 1983, the University of Illinois at Chicago's Academic Grievance Procedures define a process by which students, faculty and academic employees can seek resolution of complaints. Not all actions are grievable so it is important that these procedures be reviewed for both eligibility and process.

There are strict deadlines, steps, and guidelines for eligibility that must be followed by both graduate students and the faculty or administrators involved. Please become familiar with the UIC Academic Grievance Procedures. The Student Academic Grievance Procedures were reivsed effective March 1, 2007. The document is available in the Graduate College, 600 University Hall or online at http://www.uic.edu/depts/oaa/faculty/FINAL_VERSION_STUDENT_PROCEDURES.pdf.

The following outline summarizes the four basic steps to the grievance procedures (section numbers indicated can be found in the complete manual):

  • Program staff should encourage students to resolve their differences with the individual(s) involved prior to initiating the grievance procedures. This should be undertaken immediately because students have a 60-day deadline to resolve the matter informally before moving to the formal grievance stage.
  • If students are not successful in resolving the matter on their own, they may proceed with a "complaint" at the "informal" stage made to the primary administrator of the person grieved against (Section III).
  • If the students are not satisfied with the outcome at the informal stage, they have 60 days from the time they knew about the problem to take the written complaint (now called a "grievance") to the primary administrator as the first step of a formal grievance (Section IV). The primary administrator (usually a department head/chair) must conduct an appropriate investigation and may grant or deny the remedy sought, but must do so in writing within 30 days.
  • If students are not satisfied with the outcome at the first stage they may proceed (within 14 days following receipt in writing of administrative officer decision) to the second step of the formal grievance (Section V).  In cases of students in programs within the Graduate College, the Dean of the Graduate College is the grievance officer who then appoints a hearing officer.
  • The grievance officer (usually the Dean of the Graduate College) will review and either uphold the decision or offer a different remedy, and may conduct further inquiry.
  • If any remedy is not acceptable to the grievant (student), or if further inquiry is needed, the grievance officer  will notify the grievant (student) that s/he may request a hearing.  The student must request a hearing within 7 days after the grievance officer's decision or notification to student that a hearing may be requested. A date for a hearing must be established within 14 days.  The hearing must being within 30 days from the time the request for a hearing is made by the grievant (student).

Please be aware that only the Chancellor may make an exception to a deadline in these procedures. Students lose their right to continue to the next step of the procedures if they miss a deadline, but they may automatically appeal to the next higher level if their grievance has not been handled by the appropriate University officer within the administrative deadline.

Student Disciplinary Procedures

The Student Disciplinary Procedures (December 1985) provide a mechanism for review when a student is charged with an infraction of the disciplinary code. It describes just causes for disciplinary action, outlines the procedures for filing a complaint or responding to one, lists the possible sanctions, and describes the appeal process. This document is available in the Office of the Dean of Student Affairs, 3030 Student Services Building.